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FLSA Status:

Non-Exempt

Schedule:

Saturday & Sunday Weekends Only

Position Overview

The Safety Specialist is responsible for providing supportive services and logistical support to the Shelter Program. This role ensures a safe, welcoming, and client-focused environment by balancing facility safety with a trauma-informed approach to service delivery. The Safety Specialist works to de-escalate situations, support shelter operations, and encourage guest progress toward housing stability.

Essential Job Functions

Shelter Support & Environment:

• Ensure a safe, trauma-informed, and client-focused environment for guests.

• Assist in the implementation of shelter activities to ensure quality service delivery.

• Maintain facility safety through perimeter checks, traffic control, and gate services.

• Perform basic searches of persons or property in accordance with organizational policy.

• Assist with shelter setup, maintenance, and general cleanliness (including waste management).

• Other duties as assigned.

Participant Engagement:

• Provide support to guests in a professional, empathetic manner, preserving their right to personal dignity.

• Utilize de-escalation techniques to manage conflict and resolve potentially difficult situations.

• Perform crisis intervention as needed, following established safety protocols.

Logistics & Administration:

• Assist with receiving and verifying vendor orders, including completing tally sheets.

• Organize supplies and manage facility needs.

• Maintain accurate logs of shelter activities, incident reports, and rule violations.

• Communicate clearly and effectively with staff, volunteers, and guests, both verbally and in writing.

Education and Qualifications:

• High school diploma or equivalent (GED) required.

• Minimum of 2 years of work experience in social services, security, emergency response, or a relevant public-facing position.

• Demonstrated ability to work with diverse populations, including individuals experiencing homelessness or crisis.

• High level of tolerance and patience; ability to maintain professional boundaries.

• Strong de-escalation, conflict resolution, and communication skills.

• Detail-oriented with the ability to manage documentation (logs, reports, tally sheets).

• Proficiency in Microsoft Office (Word, Outlook) for communication and reporting.

• Ability to utilize facility safety equipment and maintain accurate logs.

• Bilingual (Spanish) fluency preferred.

• Current CPR/First Aid certification preferred.

Requirements Include:

• Employment eligibility verification.

• Successful completion of background screening.

Work Schedule Requirements:

• Work schedules are subject to change or start and end times may vary based on business needs and operational requirements.

• Flexibility and adaptability are essential to meet the demands of the role and the organization.

Physical Requirements:

• Ability to stand for extended periods and maneuver quickly between shelter functions.

• Must be able to lift, bend, push, and carry up to 50 lbs. for facility maintenance.

• Finger dexterity for office equipment (computers, phones, filing systems) and repetitive administrative tasks.

• Continuous talking and hearing for communication; visual acuity for monitoring the facility.

• Indoor/outdoor shelter setting; potential exposure to common communal illnesses.

Special Requirements:

• Must have or obtain slip resistant shoes

Benefits:

• 401k