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OPEN POSITIONS
Outreach Navigator
Outreach is a fast-paced and very hands-on job requiring high-levels of nuanced people skills and extreme flexibility as well as self-management by those who are comfortable in a wide variety of unconventional situations working with a very challenged population.
The Outreach Navigator will identify and build rapport with homeless individuals and families living on the street or in vehicles. Navigators will assist clients in breaking the cycle of homelessness by moving from the street to interim housing, accessing necessary social services, and rapidly responding to immediate needs assisting them towards housing. Navigators will provide individualized client support throughout this entire journey by helping each client develop a plan to address their barriers, increase their income, and maintain and sustain permanent housing. As part of the plan, the Navigator will identify each area in which clients will need assistance to accomplish the outlined goals and objectives (i.e. scheduling appointments, applying for public benefits, identifying subsidized housing, etc.) and the Outreach Navigator will take full responsibility for their clients’ success with support from the Outreach Director and Housing Director and Housing Navigators. Outreach Navigators will also assist with meeting the emergency, transportation, and general support needs of housing and shelter program clients as needed.
Rapid Resolution Navigator
Performs general administrative support duties under the direction of the Rapid Resolution Manager, and assists in the coordination of duties that ensure anyone calling the hotline or walking into the Access Center receives excellent customer service, warm-handoffs and relevant information for their individual situation and needs.
Residential Services Staff (RSS)
Residential Services Staff are responsible for assisting guests and other staff and maintaining the quality of daily activities and services at Path of Life Ministries sites. All Residential Services Staff are responsible for supervision within and around the premises to which they are assigned, assisting as needed with food service, monitoring and reporting on the condition of the site and assisting with general maintenance as needed, assisting with daily janitorial duties, helping to create and maintain a safe encouraging and positive atmosphere within the program, assisting with guest relations including intakes, guest requests, grievances and compliance issues, assisting with volunteer and visitor relations, and other daily operational duties as assigned or requested.
Residential Services Staff must work closely with supervisors on emergency decisions and/or giving direction to subordinate Interns according to the policy, procedures, principals, and values of Path of Life Ministries