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CAREER OPPORTUNITIES

ECM, Care Manager

Full Time

Job Title: 

ECM, Care Manager

Location:

Shelters

Reports To:

ECM Program Supervisor, RN

Pay Rate:

$25.00 - $27.00 per hour

About Path of Life Ministries

Path of Life Ministries (POLM) is a 501c3 organization serving those experiencing homelessness in the greater Riverside area. Our strategy is to provide a holistic system of care in an integrated, seamless manner to individuals and families, leading them from a place of crisis to a life of stability and self-sufficiency. Our goal is to walk people home. We seek talented and compassionate individuals able to thrive in a high-capacity and complex landscape of providing human services in a non-profit setting.


Position Overview:

The Care Manager works to connect individuals to services and resources as part of our Enhanced Care Management team (ECM). The ECM team provides care management to POLM program participants who are also IEHP members. This service is a Medi-Cal benefit offered to those with complex needs. With whole person care principles employed, the integrated care team works with IEHP members and their families, as well as health care and community partners, to coordinate seamless access to health services. Care management can include engaging and assisting with IEHP membership, developing a care plan under the direction of the RN Supervisor, and working with care partners and health organizations in the community. The Care Manager supports the overall work of a four-person ECM team.


Essential Functions:

  • Carries a case load of IEHP Members as directed by the RN Supervisor.

  • Care coordination appropriate for those assigned to case load could include but not limited to:

       a. Conduct a whole person assessment as directed by RN and appropriate to the scope of clinician

       b. Develop a member care plan as directed by the RN Supervisor

       c. Communicate care plan to member, approved family and all care partners

       d. Coordinate with health partners to support the members needs, including care transition plans

       e. Document care plan updates

  • Coordinate with POLM team and external partners to support members care plan

  • Participate in care team meetings to share information

  • Ensures documentation is accurate and in compliance with regulatory requirements and accreditation standards, including IEHP requirements

  • Maintain regular contact with program participants

  • Advocate for the needs and rights of the IEHP member within healthcare and social service setting.

  • Embodies the highest ethic with members, including confidentiality, serving all persons in honoring ways, awareness of trauma informed care for those experiencing homelessness

Education and Qualifications:

  • Two (2) years in a service setting, health or social services preferred

  • Experience preferably in an HMO or Managed Care Setting

  • Successful experience working in a team environment

  • Excellent relational skills

  • Excellent communication skills

  • Excellent data entry skills

  • Experience with electronic health documentation preferred

  • Ability to work with a diverse population of people experiencing homelessness

  • Bilingual (English/Spanish) preferred

  • Bachelor of Science (BS) in Health Care Management or related field

Requirements include:

  • Current CA Driver’s License, proof of Automobile insurance and clean driving record

Physical & Mental Demands:

  • Ability to multi-task and stay focused with many interruptions

  • Ability to stay composed in difficult situations

  • Working at desk for extended periods of time

  • Lifting and carrying up to 25 lbs. for short distances

NOTE: This job description is not intended to be all-inclusive. Employee may perform other
related duties as negotiated to meet the ongoing needs of the organization.

Path of Life Ministries is an equal opportunity employer/program. Auxiliary aids and services are
available upon request to individuals with disabilities.

Download and email application to applications@thepathoflife.com

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