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Assistant Shelter Manager

Full Time

Job Title: 

Assistant Shelter Manager


Community/Family Shelter

Reports To:

Shelter Manager

Position Overview: 

Assistant Shelter Managers are responsible for assisting with the day-to-day activities at Path of Life Ministries (POLM) shelters, ensuring that all program activities occur in a professional and confidential manner. 

Essential Job Functions 

1. Oversight of onsite daily operations 

  • Assist manager with a safe, healthy, professional environment leading to guest’s selfsufficiency. 

  • Assist Manager to monitor all onsite activities (including workshops, group activities, meals, chores, and other regular daily activities 

  • Works with manager to address and quickly resolve on site emergencies, janitorial, maintenance and facility concerns or problems. 

  • Monitor and ensure facility/grounds beautification. 

  • Manage inventory and organization of food pantry and storage. 

  • Assist Shelter Manager with food service functions for POLM Shelters. 

  • Work with manager regarding program concerns, documenting incidents and grievances. 

2. Staff Management 

  • Attends all meetings as required by Manager. 

  • Assist Manager with all new hire job responsibilities at assigned sites. 

3. Guest Relations 

  • Assist with monitoring and ensuring proper program enrollment and exit. 

  • Assist with passes from program attendance and/or participation. 

  • Assist Manager and ensure the availability as well as the effective and efficient distribution of all on site resources (i.e. job and housing or other resource boards, hygiene products) 

  • Assist Manager with inventory to ensure the availability as well as effective and efficient use of all on site program supplies. 

  • Assist Manager to resolve and/or work with superiors to resolve all guest incidents, compliance concerns, and grievances. 

4. Other Duties as Assigned 

Required qualifications: 

  • High School Diploma or equivalent, AA Degree preferred. 

  • Minimum 1-2 years' experience in a lead supervisory role. 

  • Two years of related experience with homeless and mentally ill populations.

  • Must possess excellent customer service and communication skills. Have the ability to maintain an upbeat, positive attitude even under stressful situations. 

  • Must be able to work well with others and deal with conflict in a professional and constructive manner. 

  • Employment eligibility verification. 

  • Reliable personal (not public) transportation available at all times with proof of insurance. 

  • Successful completion of background screening. 

  • Additional Requirements: Must be able to work weekends and holidays assigned. 

Physical Requirements: 

Assistant Shelter Manager are required to participate in the cleaning and inventory stocking of the shelters, as well as food service. Carrying supplies is often required. Other physical activities may include… 

  • Being on your feet for most of the shift. 

  • Carrying up to 30lbs for short distances. 

  • Bending down and lifting is occasionally required. 

  • Exposure to some unavoidable communal living illnesses.

NOTE: This job description is not intended to be all-inclusive. Employee may perform other
related duties as negotiated to meet the ongoing needs of the organization.

Path of Life Ministries is an equal opportunity employer/program. Auxiliary aids and services are
available upon request to individuals with disabilities.

Download and email application to

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